Understanding credits and what consumes them
Credits are the unit of usage in Wiggli Intelligence. They’re deducted the moment a data provider returns a contact match. Nothing else consumes them.
PUBLIC · Concept Explainer
If you’ve ever been surprised by a bill on a tool like this, here’s the short version of how Wiggli’s pricing works in practice.
Why it matters
Section titled “Why it matters”Most sourcing tools charge per profile view, per search, or per AI feature. Wiggli charges only for the outcome that matters: a verified contact you can act on.
Search all you want, build as many projects as you want, run the AI Co-pilot, push to your ATS, all without spending credits. You’re not paying to look. You’re paying to act.
What spends credits, and what doesn’t
Section titled “What spends credits, and what doesn’t”Spends credits
Section titled “Spends credits”A reveal where a provider returns an email or phone number. Credits are deducted the moment the provider returns the match, not when you click Save. Email and phone have separate waterfalls and separate credit costs: 2 credits per email found, 4 credits per phone number found.
If you choose to keep searching after a hit and another provider also returns data, another set of credits is deducted.
- Running a search
- Adding profiles to a project
- AI Co-pilot work and Intelligence Columns
Your balance lives in Settings, Wallet, with full spend history showing which profiles consumed credits and who triggered each reveal. You can set monthly or per-user limits to keep spend predictable across a team.
Included credits depend on plan: Explorer 50 one-time, Hunter 250/month, Strategist 417/month, Oracle custom. Top-ups are available.
Common misconceptions
Section titled “Common misconceptions”Save is not a billing action. Save lets you mark a primary contact when a provider returns multiple options (for example, two phone numbers). The credit was already deducted at find.
AI features don’t cost credits. Co-pilot work, Intelligence Columns, Smart Prompt search, and Sourcing Agent runs are plan-gated, not credit-gated.
Failed reveals don’t cost credits. If a provider returns nothing, nothing is charged. If the entire waterfall returns nothing, no credits are spent at all.
Each contact type is charged separately. Email and phone use separate waterfalls and separate credit costs. Asking for both means two distinct searches with their own potential charges.
Revealed contacts are workspace-wide. Once found, a contact stays on the profile and is visible to everyone in your workspace. A colleague who needs the same candidate later doesn’t have to reveal again.
You pay per find, never per message. A revealed contact can go into any number of campaigns. The credit was spent once, at the find. A practical habit: reveal contacts for the profiles you’ll actually email or WhatsApp. LinkedIn outreach needs no reveal at all.
Credits don’t outlive the subscription. Access runs until the last day of your subscription. After that the account closes, and remaining credits with it. Spend your balance before the end date.
Credits reset monthly, they don’t roll over. Each billing cycle starts with a fresh allocation. Unused credits from the previous month are not carried forward. Plan your reveal volume across the month rather than saving credits for later, or upgrade to a higher plan if you’re consistently hitting the limit.
Related articles
Section titled “Related articles”Still stuck?
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